COVID-19 – WE ARE OPEN AND HERE TO HELP

Just like you, our engineers know an uncomfortable amount about disinfection – this is probably the reason that we are all still able to work hard for our customers!

Our whole team is working tirelessly to make sure we can support you wherever possible during this time of uncertainty. Our site engineers have now increased cleaning protocols so visits may take a little longer than usual. These extra measures are designed to safeguard you as much as them. You will not be charged any extra for any increase in time this may take.

Following RCVS guidelines, all visits should be risk accessed. If you are still carrying out operations this means that your equipment will most likely still need to be serviced as per the usual regulations. As well as keeping in line with regulations, servicing is there to safeguard the health and safety your customers and staff as well as to prolong the life of your equipment.

If you do need us during this time please do not hesitate to give us a call on 01899 229444 or drop us an email on info@graysmedical.co.uk. We will do our best to help with any problems you have by telephone in the first instance and will only arrange a visit if it is absolutely necessary.

Current coronavirus regulations will of course have an impact financially and so we are offering various options to allow you to spread the cost of your maintenance throughout the year. If you would like information please do not hesitate to get in touch and we can work out a plan which best suits your needs.

Welcome to Grays Medical Equipment

For All Your Medical Equipment Needs

We offer a full range of service and maintenance options for veterinary practices, dental practices, chiropodists, laboratories, universities and zoos across the UK and Ireland. We specialise in Autoclaves, Anaesthetics, X-Ray equipment and Dental Units. We supply high quality new and reconditioned equipment which is hand-picked by our engineers. Our team will be happy to discuss your requirements and offer a competitive package to suit your needs.

To book an appointment for a Sales or Service visit please click here.

What We Do…

At Grays we pride ourselves on cultivating relationships with our clients. During servicing appointments our engineers are happy to give refresher courses on usage and advice on daily/weekly cleaning routines. Our customers can call our experienced technical staff by telephone throughout the year for guidance on any problems or concerns they may have, without incurring any additional charge.

On average last year, 94% of technical calls we received from our current customers were solved over the phone without the need for a visit. Not only does this reduce annual maintenance costs, but allows our customers to offer an uninterrupted service to their clients.

By ensuring your units are well maintained and that your staff are confident in using your equipment, many repairs can be avoided.

We Offer Our Customers: